Why isn't it downloading?ĭepending on your network speed, it can take a few minutes to to initialize the download. I clicked the 'Install' button for a game but it has been loading for a while. In order to resolve this issue, you will need to completely reformat your PC to the official release of Windows 10, as just reverting or rolling back will not undo the changes made by the preview build installation. We have been able to verify that the new preview build of Windows 10 will not run Arc or our games, and needs to be addressed by Microsoft. ![]() We do not test with beta operating systems and cannot guarantee how they will work, so unfortunately we cannot support our products on preview or beta OS builds. If you are using the Windows 10 Insider Preview, it may be impossible to install Arc. I downloaded the ArcSetup.exe file, but when I attempt to run it, nothing happens. Once the repair process is complete, log in to Arc again normally. Locate the Arc folder: Start Menu > All Programs > Perfect World Entertainment > Arc.If you are experiencing difficulties or are seeing an error when trying to update Arc, please try the following: I'm getting an error when I try to update Arc. Please enable it in the Plugin/Add-On management section of your browser. The Arc plugin might be blocked by your web browser. I clicked the Download button for Arc, but it is not working. Please check your firewall and anti-virus settings to make sure Arc and your game are not being blocked by either program and add exceptions where necessary. If the issue persists, it's possible that your firewall and/or anti-virus are preventing Arc or the game from functioning normally. By default, this can be located here: Start menu > All Programs > Perfect World Entertainment > Arc > Repair Arc. To resolve this, first try running our repair utility. ![]() I have Arc installed but the game does not start when I click 'Play Now'.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |